FAQ

Preguntas frecuentes

Utilice este texto para proporcionar respuestas a las preguntas más frecuentes.

Preguntas frecuentes

Utilice este texto para proporcionar respuestas a las preguntas más frecuentes.

What are the delivery options?

MAISON BLISS N°17 selects the most suitable carrier for each order from among a number of carriers: GLS, DB Schenker or private carrier. Orders can be shipped from our warehouse or directly from the warehouse of one of our partners. Deliveries are generally made from 8am to 6pm, Monday to Friday.

What payment methods are available?

Payment can be made by credit card (Carte Bleue, Visa, Master Card), Paypal or bank transfer.

Maison Bliss N17
4 rue neuve
69002 Lyon

IBAN : FR76 1732 8844 0055 2438 0160 006

BIC: SWNBFR22

Our VAT number: FR 16979116902

My payment has been validated, but I haven't received an order confirmation. What should I do now?

Please check your spam folder first. In rare circumstances, order confirmations may not be sent by email. If this is the case, please contact our customer service department by telephone or e-mail at info@maisonbliss17.fr.

Preguntas frecuentes

Utilice este texto para proporcionar respuestas a las preguntas más frecuentes.

What should I do if my order arrives damaged?

In case of damage, please contact customer service with your order number and the items you wish to return: info@maisonbliss17.fr